Negative keywords help exclude searches that may trigger an advertisement but do not match the offer, service area, or intended customer profile.
They are not a replacement for a clear campaign structure. Used carefully, however, they can reduce potentially irrelevant clicks and prevent a limited media budget from being spent on obviously unsuitable search intent.
This guide explains the three negative match types, the search terms report, exclusion levels, multilingual campaigns, and common mistakes when building negative keyword lists.
Direct answer
What are negative keywords in Google Ads?
Negative keywords prevent an advertisement from being served for selected searches. The search queries that are blocked depend on the negative match type.
A negative keyword is useful when the search intent clearly does not match the offer. A trade business that only performs paid customer work may not want to pay for clicks from people looking for jobs, training, equipment hire, or free DIY instructions.
Negative keywords can reduce some unnecessary traffic. They do not replace realistic Google Ads budget planning, a suitable landing page, or reliable conversion tracking.
Match typesHow do negative broad, phrase, and exact match work?
Negative match types behave differently from positive keywords. They do not automatically expand to synonyms or singular and plural forms. Capitalisation and misspellings are generally handled automatically.
Negative broad match
Blocks a search when all terms in the negative keyword appear, even in a different order. The ad may still appear when only some terms are present.
marketing jobsNegative phrase match
Blocks a search when the complete sequence appears in the same order. Other words may appear before or after the phrase.
"marketing jobs"Negative exact match
Blocks only the exact search without additional words. Longer or modified searches may still trigger an advertisement.
[marketing jobs]| Negative setting | Search query | Can the ad appear? |
|---|---|---|
| Broad: marketing jobs | jobs marketing frankfurt | No – both terms are present |
| Broad: marketing jobs | marketing career frankfurt | Yes – “jobs” is not present |
| Phrase: "marketing jobs" | marketing jobs frankfurt | No – the complete sequence is present |
| Phrase: "marketing jobs" | jobs marketing frankfurt | Yes – the order is different |
| Exact: [marketing jobs] | marketing jobs | No – the search exactly matches the exclusion |
| Exact: [marketing jobs] | marketing jobs frankfurt | Yes – the search contains an additional word |
Google provides further examples in its official explanation of negative keyword match types.
Excluding “job” does not automatically exclude “jobs”, “career”, “vacancy”, or “training”. These variations should be reviewed separately where necessary.
Data sourceUse the search terms report as the foundation
The search terms report is the main source of evidence. It shows visible searches that triggered advertisements and allows them to be assessed using clicks, cost, conversions, and other campaign data.
Do not exclude every search immediately. Divide terms into four groups:
- Relevant and valuable: the search fits the offer and produces qualified outcomes.
- Relevant but lacking sufficient data: the intent fits, but the sample is too small.
- Unclear: the search requires a review of context, landing page, or lead quality.
- Clearly irrelevant: the product, service, location, or user intent does not match the offer.
Google explains how to use the search terms report to find negative keyword ideas. A search term added directly from the report is set to negative exact match by default. Before saving, confirm whether exact, phrase, or broad reflects the intended exclusion.
Search intentWhich types of searches are often irrelevant?
There is no universal negative keyword list for every business. The same term may be irrelevant to one company and commercially valuable to another.
| Category | Possible terms | Check before excluding |
|---|---|---|
| Jobs and careers | job, jobs, career, vacancy, training, internship | Is the company currently recruiting? |
| Free information | free, template, PDF, download, DIY, tutorial | Does the business provide free consultations or resources? |
| Wrong service scope | hire, used, spare parts, repair manual | Are these options definitely unavailable? |
| Wrong audience | private, wholesale, B2B, for students | Which customer group should the campaign reach? |
| Wrong location | cities, countries, or delivery areas not served | Would location targeting solve the problem more accurately? |
| Support and navigation | login, hotline, manual, customer service | Are these existing customers or potential new customers? |
Competitor names should not automatically be placed on a global exclusion list either. Depending on the strategy, those searches may be relevant, too expensive, ambiguous, or intentionally unwanted.
StructureAt which level should negative keywords be added?
The selected level determines how widely the exclusion applies.
- Ad-group level: suitable when a term should be excluded only from a specific ad group. Excessive cross-exclusion can make the structure unnecessarily complex.
- Campaign level: appropriate when the intent is irrelevant to the entire campaign.
- Shared negative keyword list: useful for recurring exclusions applied to several selected campaigns.
- Account level: use only for terms that are clearly unwanted throughout the whole advertising account.
For Performance Max, account- or campaign-level negative keywords can affect Search and Shopping inventory. They do not automatically control Display and Video placements, where other exclusion settings may be required.
PreparationBuild a negative keyword list before launch
A small, justified list is useful before launching a campaign. A copied list containing hundreds of generic terms is risky because it may block valuable searches.
Use this order:
- Document the offer boundaries: which products, services, and variants are definitely not provided?
- Define the audience: B2B or B2C, companies or private customers, minimum order value, and preferred customer types.
- Review the target area: exclude unsupported locations through location settings where possible.
- Collect unsuitable informational intent: jobs, training, free templates, instructions, or support when they do not fit the campaign.
- Use existing data: previous search terms, website search, CRM feedback, and recurring unsuitable enquiries.
- Select the match type: decide whether only one exact search or a broader intent should be blocked.
- Document the level: ad group, campaign, shared list, or whole account.
Our practical guide to Google Ads for small businesses explains how keywords, exclusions, campaign structure, landing pages, and goals should be prepared together.
Multilingual campaignsNegative keywords for multilingual campaigns in Germany
Users in Germany may search in German, English, Russian, Ukrainian, and other languages. A German negative keyword is not automatically translated into other languages.
A campaign may therefore require several language variants:
| Intent | German | Other possible variants |
|---|---|---|
| Job search | job, jobs, karriere, stellenangebot | vacancy, career, работа, вакансии, робота, вакансії |
| Free | kostenlos, gratis | free, бесплатно, безкоштовно |
| Do it yourself | selber machen, anleitung, vorlage | DIY, tutorial, инструкция, шаблон, інструкція, шаблон |
Do not add every translation in advance. First review which languages actually appear in the search terms and whether the underlying intent should genuinely be excluded.
Optimisation processReview search terms regularly and transparently
A negative keyword list is not a one-off document. New searches, offers, target locations, and campaign types change the requirements.
A practical workflow:
- Open the search terms report for a meaningful date range.
- Review cost, clicks, conversions, and campaign context.
- Compare the search intent with the actual offer.
- Check CRM or sales feedback when leads are available.
- Mark relevant terms as keyword or content opportunities.
- Exclude clearly irrelevant terms with the appropriate match type.
- Continue observing unclear terms instead of blocking them too quickly.
- Document the date, reason, match type, and exclusion level.
Review should be more frequent during the launch phase. Later, the schedule can be adapted to search volume, media spend, and the number of new terms.
MeasurementEvaluate negative keywords using conversions and lead quality
A search term may produce many clicks and still be valuable. Conversely, a term may produce a formal conversion that later turns out to be an unsuitable or unreachable enquiry.
Do not assess only:
- clicks and average CPC;
- formal conversions in the advertising account;
- cost per conversion.
Also consider:
- whether the enquiry matches the service and location;
- whether the person can be reached;
- whether the project meets the minimum order value;
- whether a proposal was created;
- whether the enquiry became an order or revenue.
Our guide to Google Ads conversion tracking with GA4 and Consent Mode explains how to connect advertising data with sales and CRM feedback.
Error analysisCommon negative keyword mistakes
| Mistake | Possible consequence | Better approach |
|---|---|---|
| Using a large generic list from the internet | Relevant searches are blocked without being noticed | Review every exclusion against the actual offer |
| Using an overly broad negative | A valuable search intent disappears completely | Use phrase or exact when the exclusion should be narrower |
| Automatically excluding price-related terms | High-intent users are no longer reached | Review lead quality and commercial value first |
| Choosing the wrong level | Other campaigns lose relevant traffic | Apply the exclusion as locally as possible |
| Ignoring singular, plural, and synonyms | Similar irrelevant variants may continue to appear | Review actual search terms and add variants deliberately |
| Negative and positive keywords overlap | Desired advertisements cannot serve | Check for conflicts before saving |
| Reacting only to click cost | Relevant terms are excluded with too little data | Assess intent, conversions, and lead quality together |
| Not documenting exclusions | Later losses in reach are difficult to explain | Record the reason, level, match type, and date |
Checklist for a clean negative keyword structure
- The offer and its limits are documented.
- The main unsuitable search intents are known.
- Every negative keyword has a justified match type.
- Account-wide exclusions are irrelevant to the whole account.
- Shared lists are applied only to suitable campaigns.
- German, English, Russian, and Ukrainian variants are reviewed where necessary.
- Price and cost terms are not excluded automatically.
- Positive and negative keywords do not conflict.
- The search terms report is reviewed regularly.
- Unclear terms are not blocked with insufficient data.
- Conversions and lead quality support the decision.
- Important changes are documented.
- Lists are reviewed after new services or locations are introduced.
Negative keywords should improve relevance, not blindly reduce reach
A good negative keyword strategy does not begin with the longest possible list. It begins with a clear understanding of the offer, target audience, and searches the business cannot serve.
The strongest decisions combine the search terms report, an appropriate match type, the correct exclusion level, conversion data, and feedback on lead quality.
Salestudia combines keyword research, negative keywords, campaign structure, conversion tracking, and ongoing optimisation for businesses in Germany.
Set up and optimise Google Ads professionally →